Returns & Exchanges

At Luxo Living, we want you to be completely satisfied with your home sanctuary. If your purchase isn't a perfect fit, our straightforward 30-day return policy ensures a seamless transition to your ideal furniture solution.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal with your order number and email address to submit a formal request for a return or exchange within 30 days of delivery.

• 2.
  Prepare the Item

  Carefully disassemble and repackage your furniture in its original packaging to ensure it remains protected and eligible for a full refund during transit.

• 3.
  Schedule a Pickup

  Once your request is approved, we will coordinate with our specialized furniture couriers to schedule a convenient collection time from your home.

• 4.
  Inspection and Refund

  After our warehouse team inspects the returned items, we will process your refund or store credit to your original payment method within 5-7 business days.